9 Years Experience Of Running Market-Leading FS Conferences & 100% Delegate Satisfaction Rate At Our Most Recent Event… Hear What Previous Delegates Have To Say:
“Glad I joined! Good to step away and have some time to reflect.” Monzo Bank
‘Excellent insight from other customer experience leaders to understand their journey, challenges and priorities. Very thought provoking and gave me plenty to consider in terms of what I can implement.’ Provident
‘Good insight around growing and embedding customer experiences.’ AIG
‘Fast moving and good variety.’ AXA PPP Healthcare
‘Good range of topics and speakers.’ Old Mutual Wealth
‘Good overview of challenges and ideas on insurance market.’ Agria Pet Insurance

‘Very interesting people!’ Post Office Ltd
‘Informative; a fantastic way of bringing one up to speed on customer insight within the financial industry in one day.’ Shepherds Friendly
‘I attended the conference last week, which I found really beneficial…so thank you and congratulations on putting on such a worthwhile event.’ New Day
‘Some great industry experts!’ BHIB Insurance
‘Well thought out and useful.’ Carrot Insurance
‘Informative, confident speakers.’ Agria Pet Insurance
‘Great content, all the speakers were generous sharers and it made a difference.’ Bank of America
‘Really beneficial and useful insight. Allowed much needed time and space to review current strategies in the market and opportunities to network. Very positive and I’m looking forward to implementing some strategies discussed.’ Barclaycard
‘Interesting, motivating and practical.’ Prudential
‘A great collection of passion and talent from the financial service sector.’ Capita Employee Benefit
‘Interesting, useful and varied conference.’ Islamic Bank of Britain
‘Good quality speakers.’ Bank of Ireland
‘Thought provoking, interesting, challenging, motivating.’ SimplyHealth
‘Well organised and informative.’ Bank of Ireland
‘Informative!’ Oracle Finance
‘Very balanced insight from different players in the market.’ Barclaycard
‘Informative and really useful to get information on what other companies are doing.’ NFU Mutual
‘Informative, interesting and engaging. Thank you.’ AON Hewitt
‘Provided me with lots of ideas to take back to my organisation.’ SimplyHealth