Our Partners
We optimise communications for businesses in regulated sectors, driving compliance and cost-efficiency and delivering an enhanced customer experience through communication choice and convenience. We’re experts in multi-channel messaging, working with financial services businesses to understand communication goals and transforming processes to strike the best possible balance between paper and digital.
This is not about simply transferring existing paper-based services onto a computer screen – a broken process is a broken process. It’s about designing new and better approaches that place internal efficiencies and customer outcomes at the core.
Our suite of communication tools enable transformation to be tackled in small, easily achievable steps. We work collaboratively with businesses to identify obvious starting points, building out solutions in as little as eight weeks.
Atto takes the lead with a clear mission, to shape a more predictable future for lenders. Using real-time bank transaction data, Atto delivers a suite of predictive models to empower risk management.
Atto offers a range of insights that gives risk managers a detailed view of customer spending, saving, and earning. This added level of understanding enhances credit risk assessment and promotes a more compliant lending environment.
Providing accurate foresight lies at the heart of Atto’s values. By leveraging current financial information, consumers are more likely to receive equitable treatment, whilst businesses gain the tools to make more informed and appropriate lending decisions.
With innovation in data science at its core, Atto paves the way for a future where complex decisions can be made in real-time with impossibly recent data.
BVA BDRC is the global insight partner for ambitious brands seeking continuous improvement, transformation and growth. The agency empowers people and organisations to be better at what they do with insight enhanced by deep sector knowledge, data science, behavioural science and visual design.
From understanding markets and customers to crafting exceptional experiences and building strong reputations, BVA BDRC illuminates the path to success across strategy, brand, communications, innovation, and compliance.
Headquartered in London, with offices including Sydney, Singapore, and Washington DC, BVA BDRC delivers tailored solutions for diverse industries such as banking, insurance, media, travel, transportation and automotive.
From send in seconds SMS, to advanced mobile messaging services like RCS, WhatsApp and mobile journeys, Esendex has been helping businesses to send great customer communications for over 20 years.
Think friction-free customer support, notifications and reminders, collections and payments, and marketing and promotions that delight. All with clear, low cost pricing and always backed by our world class support & expertise.
Concentrix Corporation (NASDAQ: CNXC) is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. We’re here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere.
Visit concentrix.com to learn more.
House 337 is a collective that demonstrates the power of creativity – for our people, for our clients’ brands and for society.
We create customer-centric experiences – powered by brand, differentiated through creativity and enabled with AI-technology – to create long-term relationships between organisations and their customers.
Partnering with brands from the public, private and charity sectors we use razor-sharp audience insight to develop and execute ideas which achieve real organisational impact.
How we help
- Brand Strategy
- AI Strategy
- Experience Design
- Product Design
- AI Enablement Workshops
- Advertising & Communications
- Partnerships
Our specialisms
- Financial Services
- Public Sector
- Charity
- Utilities
- Retail
- Fashion
- Sport
- Charity
See our work at house337.com/our-work
We diligently advocate for consumer needs in a demanding world. By shaping valuable and empowering interactions, we unlock optimised customer-centric outcomes, we cultivate deeper brand connections, and we promote long-lasting business success for our clients. We’re proactive, can-do researchers who have been at the forefront of digital methodologies since 1999. We’re made smarter, faster and more innovative by our proprietary, real-time software and our fully integrated and pioneering behavioural System 1 tools. We’re yielding game-changing insights for blue-chip organisations at pace.
MoEngage is an insights-led customer engagement platform, trusted by more than 1,200 global consumer brands such as Deutsche Telekom, Fastic, Skroutz, Samsung, NZZ and more. MoEngage empowers marketers and product owners with insights into customer behaviour and the ability to act on those insights to engage customers across the web, mobile, email, social and messaging channels. Consumer brands across 35 countries use MoEngage to send more than 50 billion messages to engage 900 million users every month.
MLP are a martech company, specialising in rewards and loyalty. Built to service the Financial Services and Insurance industries, we help some of the world’s biggest brands to create ‘positive emotions’ for their customers and staff. As well as providing the tech infrastructure, we also provide the ideas, planning and delivery capabilities to ensure that we delight our client’s customers whilst delivering results for our clients.
MLP have a unique and unrivalled understanding of the Financial Services and Insurance market place, objectives and regulatory challenges. We have experienced staff from the industry including many technical project managers and relationship managers who work with the biggest brands in the sector to develop and deliver compelling and successful campaigns.
Nivo is an app-based platform facilitating seamless communication between financial service providers and customers through Verified Identity Messaging (VIM). With over 80 financial services institutions already using Nivo, the platform delivers significant improvements across servicing and onboarding processes, including Know Your Customer (KYC), Bereavements, Complaints, and Mortgage and Loan Applications.
Nivo’s VIM solution offers a secure and efficient way for financial institutions to gather data, documentation, evidence, and approvals from customers and partners. Unlike traditional channels such as paper, post, phone, or email, VIM provides a convenient and user-friendly experience that transforms the customer experience.
With its mission to connect consumers and regulated financial services providers globally, Nivo is reshaping the industry by offering a comprehensive solution that streamlines communication, ensures compliance, and fosters trust between all stakeholders involved.
Built by Bain, NPS Prism is a customer experience (CX) benchmarking platform that shows where you and your competitors are winning and why. Get clear answers to end debates and improve the customer journeys that matter most. NPS Prism has been adopted across 15+ countries and 10+ industries, including Airlines, Automotive, Banking, Grocery, Insurance, Pharmacy, Telecom, Utilities, Video Streaming and more.
To learn more visit https://www.npsprism.com/
At Puzzel, we believe in the importance of great client experience. We are a leading European provider of Customer Engagement Solutions, helping over 1,200 organisations in 40 countries
deliver smart and seamless client experiences across channels and devices. Being named the most innovative European CCaaS provider by Frost & Sullivan, our CX solution uses artificial intelligence to automate, personalise, and optimise every interaction, making service and support more efficient, effective, and empathetic.
We have over 25 years of industry expertise, helping the financial services industry meet and exceed their clients’ needs and expectations. Trusted by Nordea, Santander, Storebrand, If Insurance and many more, we are your dedicated ally in elevating CX, now and beyond.
Telesign provides Continuous Trust™ to leading global enterprises by connecting, protecting, and defending their digital identities. Telesign verifies over five billion unique phone numbers a month, representing half of the world’s mobile users, and provides insights into the remaining billions. The company’s powerful machine learning and extensive data science deliver identity risk recommendations with a unique combination of speed, accuracy, and global reach. Telesign solutions provide fraud protection, secure communications, and enable the digital economy by helping companies and customers to engage with confidence.